Return Policy

Store of Rock.com Return Policy

At Store of Rock.com, we strive to ensure your satisfaction with every purchase of our rock 'n roll merch. In the event that you need to return an item, please review our return policy outlined below:

1. Eligibility for Returns:
- Returns are accepted within 30 days from the date of purchase.
- To be eligible for a return, items must be unused, in their original condition, and accompanied by the original packaging.

2. Return Process:
- To initiate a return, please contact our customer service team below to obtain a Return Merchandise Authorization (RMA) number.
- Clearly mark the RMA number on the outside of the package.
- Ship the item, along with a copy of the original invoice, to the address provided by our customer service team.

3. Refund or Exchange:
- Upon receiving the returned item, we will inspect it to ensure it meets the return eligibility criteria.
- Refunds will be issued to the original payment method.
- Exchanges for a different size or a replacement item are also available.

4. Return Shipping:
- Customers are responsible for return shipping costs, unless the return is due to an error on our part.
- We recommend using a trackable shipping service for your return.

5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within 5 days of receiving the product, and we will arrange for a replacement or refund.

6. Contact Information:
- For any questions or concerns regarding returns, please contact us below. 

Store of Rock.com reserves the right to update or modify this return policy at any time. Please check our website for the most current information.

Thank you for shopping at Store of Rock.com, where the majesty of rock 'n roll is restored!